By Jerry Edling
NEW DELHI – India is often celebrated as a contradiction in terms, so it may not be surprising to learn that even though the country has only about 10% Internet penetration, it is very actively moving into e-governance while at the same time struggling with the issues of Internet freedom that are confronting most democracies. Spearheading the effort to achieve a more transparent and digital mode of government is Abhishek Singh, the Director of E Governance at the Department of Information Technology in the Ministry of Communications & Information Technology for the Government of India, who met with the India: Inside Out team on December 13.The National e-Governance Plan (NeGP) is designed to expedite such tasks as applying for a passport, registering a business and processing land records. To quote the promotional brochure, “No queues. No multiple windows. No delays. The beginning of the NeGP marks the end of all that.” That’s quite a goal for a nation renowned for an often opaque and confusing bureaucracy. Continue reading

