Tag Archives: perceptions of india

India: Inside Out — a case study in public diplomacy

By Maya Babla

In November 2010, President Obama said on his inaugural visit to New Delhi, “India is not simply emerging, it has emerged.” In many ways, of course, this is true. India endured the economic collapse with resiliency, hovering between seven and nine percent GDP growth in 2011; it is speculated that the country has a chance at permanent-member status on the United Nations Security Council; and with its young population, India is perfectly poised on a trajectory to world leadership. On the other hand, India still lags behind on several key human development indices, ranking 134 of 187 in the most recent UN report, a challenge compounded by rapid urbanization.

For all these reasons and complexities—and a few more—India makes for a fascinating case study in public diplomacy, and in December 2011, six of my colleagues and I journeyed to New Delhi, Vishakapatnam, and Mumbai with the goal of appraising India’s public diplomacy strategy. Over the course of two weeks, we met with Indian government and civil society leaders, explored the culture, and experienced the sights, sounds, and smells of two of India’s largest cities. And along the way, we shared our conversations with people from around the world through this website. Our key deliverable will be a report that summarized our findings in six key areas: government public diplomacy, development, urbanization, citizen diplomacy, media, and Indo-Arab relations. The report will be available on this site in the coming weeks.

In approaching this project, my core question was one that required reconciliation, rather than an answer. How can India boast such high levels of economic growth, yet sustain some of the worst rates of child malnutrition, poverty, and gender inequity in the developing world? It’s a question that media coverage of India is beginning to ask: http://www.newstatesman.com/asia/2012/01/pilger-india-land-advertising”>is India’s rise as a “new world power” both true and a “false reality”? Development was a key research area for us, and yielded a clear finding: Indians are hands-on when it comes to addressing the development challenges the country faces. They are engaged and invested in their own development, and this message was palpable in our conversations with a host of NGOs, social justice activists, and graduate students. Yet these groups may not be representative of all Indians; one of our Indian interviewees proposed that Indians’ “cultural tolerance of inequality is tremendous.”

Thus, while we found that India has a robust civil society that in many ways is filling in the gaps that the government cannot due to a shortage of manpower, the Government of India could be doing much more to engage its own citizens in development, and for that matter, in public diplomacy.

By seeing a large population as an opportunity—a strength to be leveraged—India would achieve both its internal and external public diplomacy objectives. In our conversation with Anita Rajan, who is a part of the office that advises the Prime Minister on the National Council on Skill Development (NCSD), she described India as being “on the brink,” and ready to excel in the next decade, provided that India’s youth population is equipped with the right skills. NCSD uses a public-private partnership model to provide vocational training, with the goal of skilling 500 million people by 2022, and these partnerships, it became clear, are paramount in enabling large-scale change.

We found that many Indians unknowingly act as citizen diplomats; take, for example, the leadership team at Women in Security, Conflict Management and Peace (WISCOMP), an organization that trains women community leaders—from entrepreneurs to lawyers—in conflict transformation. They take on the challenging process of tough relationships like Kashmir and Pakistan: areas many people cast aside as too touchy. One aspect of their programs is facilitating dialogue between these women leaders, the military, and government bureaucrats. WISCOMP’s approach is another model that can be replicated, and the more these types of collaborations happen, the closer India comes to achieving its public diplomacy objectives.

One challenge the Government of India will face along the way is the diluted citizen trustin its activities. A recent Times of India poll found that http://articles.timesofindia.indiatimes.com/2012-01-25/india/30662530_1_biggest-threat-youth-power-cities”>60% of Indians feel that corruption is the country’s biggest weakness, up nearly 20% from a Hindu Times poll conducted in February 2011. This is a critical problem because if India is perceived as corrupt on international indices as well as amongst its own people, then her credibility is damaged, and her ability to conduct public diplomacy is diminished, if not demolished. The government gets this, as evidenced by the comprehensive e-governance plan produced under the leadership of Abhishek Singh in the Ministry of Communications & Information Technology. India’s e-governance initiatives are promising on two fronts: first, the plan is accelerating the rate at which rural India becomes Internet-connected, and further accelerates the debate India must now face over Internet freedom; second, India’s expertise in e-governance creates an opportunity to share its expertise with other countries facing similar issues.

India’s relationship with the Arab world was an interesting case study for understanding the country’s foreign relations, and where public diplomacy fits in—or doesn’t. On the surface, Indo-Arab relations can be characterized as a strong business partnership. Given the many cultural and religious ties and a large Indian diaspora community in many Gulf countries, not expanding on this is a missed opportunity. But what is more promising, and more quietly pursued, is India’s engagement with countries working to re-build their governments post-revolution; here, India can offer its expertise as the world’s largest democracy, which will perhaps be more warmly welcomed than the American variety.

It became clear to us that India has much to offer the world besides its economic prowess. Indians’ work towards solving their country’s challenges is promising; the next step for India is in leveraging both the work of government and Indian civil society to do international knowledge sharing and capacity building. In doing so, India will rightly find its role in world leadership.

This piece was originally published for the USC Center on Public Diplomacy’s December 2011/January 2012 issue of PDiN Monitor.


Corruption and its discontents

By Maya Babla

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NEW DELHI – Yesterday the Lok Sabha, India’s lower house of parliament passed the Lokpal bill by a voice vote. This high-profile piece of legislation has been advocated by Anna Hazare, a social activist whose movement has recently come to symbolize Indian citizens frustration with government corruption. India ranks 87 out of 178 in Transparency International’s 2010 Corruption Perception Index, which measures the perceived levels of public sector corruption, and 134/183 in the World Bank’s Ease of Doing Business survey.

Recently, a series of scandals have ravaged the country: a telecommunications scandal, a housing loan scam, and the disastrous Commonwealth Games. Amplified by a feisty media, the result was a tarnishing of India’s reputation abroad and a disheartening of Indians at home. Not surprisingly, then, in February 2011, a public opinion poll carried out by the Hindu Times found that 41% of Indians thought corruption was the biggest problem facing the country.

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India-Arab Relations, a Week Later

By Mona El Hamdani

MUMBAI – So far, my journey in India has been extraordinary, and as it was stated in one of the tourist guide books, India is not for the faint-hearted. It is the land of extremes. India is a land of magnificent ancient history that takes your breath away. The castles, the forts, the temples, the mosques– all tell a beautiful story of the civilizations that existed in India through history. The human and the cultural diversity is extremely rich and makes India one of the few places in this planet where diversity is so intense that it becomes hard for people visiting to grasp the whole picture surrounding it.

Meanwhile, India is still captive to a number of deep problems that are holding her back from crossing over to the camp of developed countries. Poverty and corruption are among the main issues that India is suffering from and time is pressing to find adequate solutions to, at the least, limit their impact on Indian development process. This general impression of India has been the product of a week of exposure to Indian politics, culture and human and social components. During this first week I have been also focusing on digging out new information and new manifestations of Indian Arab relations from a public diplomacy perspective, since my research interest has been focused around this issue.

India and the Arab World and more specifically, the Gulf countries, primarily share a strong business relationship. The UAE relations with India represent a classic example of this type of business relationship. During the trip to Delhi our group had the opportunity to meet and interact with the UAE Ambassador to India, Mohamed Sultan Abdalla Al Owais, who has provided an important insight regarding relations between the two countries. Bilateral relations have been described to be very strong as the two countries are strategic partners. Continue reading

In India We Trust

By Jessica Castillo

LOS ANGELES – The world’s population is now 7 billion people…and counting. Out of 7 billion people, 1.2 billion are in India; about 22 million in Delhi and 20 million in Mumbai. 7 billion is indeed an incredible number to think about, in terms of resources, environment, and stabilization. But this incredible number of people on our planet should caution us to think now more than ever, about who those 7 billion are. Where do they live? What do they need? Who do they listen to, talk to and depend on?

My hypothesis is that trust has a key role to play in public diplomacy. I recently attended two conferences, one on U.S. -Mexico Border Issues and another on Crisis and Issues Communication Management. Though each focused on completely different issues, both seemed to refer heavily to the notion of trust: the need for a government to earn the trust of its citizens in order to find sustainable solutions to problems, and the need for businesses or organizations to earn the trust of its stakeholders in order to mitigate the often long-term devastating impact that crises can have on everyone involved. Trust is built up over time by demonstrating goodwill, communicating frequently to constituents, encouraging participation, and responding to feedback and suggestions. Once cultivated, a reservoir of goodwill and trust can be relied upon when that one incident, crisis, sudden problem (or unrelenting one) can test people’s buy-in and commitment to a certain business, NGO or government. The common thread in each conference and on each topic was the vitality of communicating to one’s stakeholders to generate a sense of buy-in, commitment and support in times of need.

If India’s public diplomacy mission includes a mandate to communicate with its own citizens as well as foreign publics, then it must be able to cultivate trust amongst Indians. Continue reading

Experiencing India from Morocco

by Mona El Hamdani

LOS ANGELES – Morocco’s geographic position enables it to be a major cross-road where different and rich cultures meet and thrive. Over the ages, it has been open to and influenced by African, Mediterranean, Middle Eastern, and European civilizations and cultures. However, the purpose of this post is not to talk about the diversity of Morocco nor about the different cultural waves that influenced this country. The purpose is more to reflect on my own personal experiences and how I got to know, interact with and learn to appreciate cultures that are foreign form my own, specifically the Indian culture.

Growing up as a young woman in Morocco, I was exposed directly and indirectly to a number of foreign cultures. Movies, television shows, music, pop culture items and languages have been among the major cultural elements that built my perception as a kid and later on as a grown up about countries and peoples beyond my country’s border. These elements have conveyed a tremendous amount of information about the other and helped shape, in a major fashion, the way I imagine and think about people I have never met and things I have never experienced. This continuous cognitive process has conveyed a number of facts about other individuals and groups, but it also unfortunately has built a block of stereotypes and prejudices.

In Morocco, I have come to experience India through two main elements: Bollywood movies and sari fabrics. Looking back a number of years ago, I still remember myself borrowing from one of my friends at college an Indian movie DVD called Kuch Kuch Hota Hai. At that time, and as is still the case today, watching Indian movies was a popular entertainment pastime among many Moroccans. The beautiful actors, the dynamic dances, the bright-colored dresses and the classic love stories made Indian movies a popular and amusing commodity for many Moroccans to buy, rent and exchange. Continue reading

A Migration of People and Perceptions

By Jessica Castillo

LOS ANGELES – Some are calling it, ‘the great migration’, a ‘rural exodus’, or simply… ‘urbanization’. It is the movement of people around the world into urban centers that has both pros and cons and sparks a flurry of debate in favor and opposition of such movement. For many, this transition is a necessity. Rapid development and industrialization have forced the movement of populations into cities in an effort to replace the loss of rural occupations. For others, the transition offers new opportunities for business, education and eventual quality of life improvements. In India, this transformation is increasingly apparent as 2011 census data indicate that urban population has increased by 91 million. A BBC story in late September offered critique of this finding, pointing to the detrimental effects on India’s cities and the inability to cope with urban population demands. But what do these transitions really mean for India?

When I think of India, I think ‘vibrant’. I think ‘cultural’. I think ‘diverse’. While I am certain that I am not alone in my perceptions, there persists another set of assumptions about the nation. At last week’s Zocalo Public Square talk “Is India Rich or Poor?”, author Patrick French discussed these assumptions that often dominate the spectrum of foreign audiences’ knowledge of India: India is poor, spiritual, and continually associated with Pakistan. Other common negative ideas of India that emerged from the discussion are that it lacks infrastructure, and perpetuates class inequities. Where are these perceptions coming from? And why do they dominate the conversations surrounding an emerging market where the economy has seen such significant gains in the last decade?

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